Privacy Policy

Last updated: May 16, 2026

Fragrance Coffer (“we”, “our”, “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect when you visit fragrancecoffer.com, how we use it, and the choices you have. By using our website or making a purchase, you agree to the practices described below.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal details: Name, email address, phone number, billing and shipping address.
  • Order information: Products purchased, order value, payment confirmation details.
  • Payment information: Payments are processed by secure third-party payment gateways. We do not store your card or banking details on our servers.
  • Technical data: IP address, browser type, device information, pages visited, and cookies.
  • Communications: Any messages, queries, or feedback you send us via email, phone, or contact forms.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders, including shipping and delivery.
  • Send order confirmations, shipping updates, and customer service responses.
  • Manage returns, refunds, and exchanges.
  • Improve our website, products, and customer experience.
  • Send promotional emails, offers, and updates (only if you have opted in).
  • Comply with legal obligations, including GST and tax regulations under Indian law.

3. Sharing of Information

We do not sell or rent your personal information. We may share data only with:

  • Trusted courier and logistics partners for shipping your order.
  • Payment gateways for processing transactions.
  • Government authorities when legally required.
  • Service providers (e.g., IT, analytics) bound by confidentiality obligations.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember preferences, analyse traffic, and improve our services. You can disable cookies through your browser settings, though some features of the site may not function properly.

5. Data Security

We implement reasonable security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, correct, or update the personal information we hold about you.
  • Request deletion of your account or personal data, subject to legal record-keeping requirements.
  • Opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.

7. Children’s Privacy

Our website is intended for users above 18 years of age. We do not knowingly collect information from minors. If we become aware of such data, we will delete it promptly.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Fragrance Coffer

Shop No. 02, LDA Market Road, Patrakar Puram, Vivek Khand 4, Gomti Nagar, Lucknow, Uttar Pradesh 226010, India

Email: fragrancecoffer@gmail.com

Phone: +91 75248 99781

GSTIN: 09CYSPS7271R1ZW